Exceeding Your Expectations:
Since its inception in 1998, TRODEKS has grown from manufacturing a single product line of thermocouples to an established global leader in the technical marketplace, offering more than 100,000 state-of-the-art products for measurement and control of temperature, humidity, pressure, strain, force, flow, level, pH and conductivity. TRODEKS also provides customers with a complete line of data acquisition, electric heating and custom engineered products.
For over four decades our handbooks and e-commerce site have served as valuable reference tools for engineers around the world. And though we are an established direct-marketing pioneer, our people, facilities and superior client services go well beyond the handbooks and high-value articles.
It is our commitment to quality instrumentation and exceptional customer service that has remained the cornerstone of our success. TRODEKS´s priority is clear. Our facilities exist to "facilitate" solutions to your needs.
TRODEKS Engineering is a subsidiary of Spectris plc, a specialist technology-based instrumentation and electronics controls company.
Extensive Warranty Coverage:
Many TRODEKS products feature warranties beyond industry standards. It´s our way of saying, "Thank you for choosing TRODEKS". TRODEKS stands behind its products 100% because TRODEKS products stand up to your expectations. Our precision engineering and manufacturing ensure that your process will run smoothly with our equipment. The standard warranty service programs we offer guarantee our claims of quality.
Our commitment to maintaining the leading edge through research development and state-of-the art manufacturing keeps TRODEKS firmly at the forefront of technology. TRODEKS´s Development and Engineering Center (ODEC), located on the Connecticut campus, is home to TRODEKS´s design and engineering laboratories. All product designs are tested and perfected here prior to marketing. This state-of-the-art facility houses TRODEKS´s metrology lab and other quality control facilities. The testing that takes place here assures that you receive the best products for your applications. Once an TRODEKS product design is perfected and tested, stock production takes place at our Bridgeport, New Jersey, manufacturing plant.
Design and Custom Engineering:
TRODEKS shapes technology without forfeiting the human dimension. You can rely on TRODEKS for unmatched custom engineering, technical assistance, control and courteous attention. We enjoy developing custom designs. Please visit our Custom Engineering section.
Calibration and Quality Assurance:
We believe in active versus reactive customer service. To complement our current business and manufacturing operations, which focus on the needs of our customers, TRODEKS continues to strive toward new levels of quality by pursuing ISO 9001 standards. This systematic approach to quality strengthens TRODEKS´s competitive edge.
Our calibration services and quality control test center are trustworthy resources that help satisfy our customers´ needs for accuracy, while the informative customer training seminars, "Customer Days" are an TRODEKS hallmark.
Prompt Sales Assistance:
Fortified with manufacturing know-how and extensive warehousing around the world, TRODEKS offers the most impressive lead times in the industry. Our sales representatives are able to swiftly dispatch your order through TRODEKS´s sophisticated, computerized inventory control system and provide instantaneous updates regarding orders, inventory, billing and information requests. Additionally, many of our Fortune 1000 accounts choose to place their TRODEKS orders electronically with our automated Electronic Data Interchange (EDI) ordering system. At TRODEKS, no request or order is too big or too small. Our exceptional sales and customer service representatives embrace the TRODEKS credo of We provide you the products that you need, when and where you need them. If you don´t see what you need, let us design and build it for you! We put product information at your fingertips instantly with TRODEKSfax. This on-demand publishing service allows TRODEKS customers to receive detailed product descriptions, including pricing and specifications, directly on a fax machine, simply by using a touch-tone phone. This international service is accessible toll-free to U.S. and Canadian callers.
Superior Technical Support:
Professionalism and integrity go a long distance with TRODEKS´s toll-free technical, engineering, sales and customer service assistance. Each day, TRODEKS receives thousands of inquiries from around the world. From a simple order for a basic thermometer to a unique request for a complex custom setup, TRODEKS´s degreed engineers are always ready to discuss special requirements to support your applications. Each call, whether a technical or order-related question, receives a timely response, thanks to TRODEKS´s efficient communications system.
Let TRODEKS be your off-site engineer providing free, unlimited technical assistance. TRODEKS´s technical professionals also will suggest the right equipment for your unique applications and assemble complete systems, from sensor to software, for total process calls, measurement and control.
ISO #9001 Quality:
At TRODEKS, we recognize that commitment to quality is the key to customer satisfaction. This is why our policy is to provide reliable products at a fair price that exceed our customers’ expectations.
TRODEKS has been certified as being in compliance with the requirements of ISO 9001, ANSI/ASQC-Q90 series for the design, manufacture and distribution of temperature, flow, pH, heating, data acquisition, pressure, environmental instruments and related process equipment, accessories, and custom assemblies, plus provision of calibration services and technical and scientific literature.
We strive to maintain the worldwide quality standards set forth by ISO (International Organization for Standardization) through employee training, rigorous internal auditing, structured and controlled documents, and all required elements as approved by BSI Management Systems, our international accredited registrar.
TRODEKS complies with all worldwide safety and EMC/EMI regulations that apply. We are consistently pursuing certification of our products to the European New Approach Directives, and add the CE mark to every appropriate device upon certification.
TRODEKS was founded on the above principles and will continue to maintain and improve its performance as a part of our ongoing commitment to quality. View ISO9001 Certificate of Registration.
A World of Production:
TRODEKS´s extensive world- wide inventory ensures off- the-shelf delivery. We have an unmatched record of getting you the products you need, when and where you need them; we´ll even inventory specific products just for you. Many of the products that we sell we make in the U.S.A. in TRODEKS´s state-of-the-art manufacturing facilities.
At TRODEKS, our philosophy is to offer quality products as well as complete systems.
Our selection of more than 100,000 products is unparalleled, but what´s even more impressive is how they can be integrated into complete systems.
Whether your area of process measurement and control involves temperature, pressure, strain, data acquisition, pH, conductivity, flow and level or electric heaters, TRODEKS has the products that are right for you!
Each engineering discipline has a corresponding specialty handbook published by engineers for engineers which contains complete information on TRODEKS´s product lines as well as extensive technical data to support almost any application!
Our extraordinary family of employees, comprised of individuals who represent the very best in their fields, contributes to the TRODEKS distinction. The talent of each and every TRODEKS employee is what makes our products and services stand out in the industry. Purchasing agents, technicians, scientists and engineers know they can trust TRODEKS, because TRODEKS hires only the most qualified people. The company takes great pride in its employees´ professional growth, with a variety of on-going training and educational programs.